The first step in a surveillance audit is to clearly define the objectives. This involves determining what specific aspects of supplier performance will be monitored and evaluated, as well as identifying any potential areas of risk.
Types of Surveillance Audits:
There are several types of surveillance audits that Verifymatic offers:
Compliance Surveillance Audits: These audits focus on ensuring that the supplier is compliant with relevant industry standards and regulations.
Process Surveillance Audits: These audits assess the supplier's internal processes and procedures to ensure that they are efficient and effective.
Performance Surveillance Audits: These audits evaluate the supplier's performance against key performance indicators (KPIs) to identify areas of improvement.
Risk Surveillance Audits: These audits assess the supplier's risk management practices to identify potential risks and develop strategies to mitigate them.
At Verifymatic, we work closely with our clients to determine the type of audit that will best meet their needs and help them achieve their supply chain goals. Our experienced auditors are trained to identify potential areas of risk and help suppliers improve their performance to ensure compliance with industry standards and regulations.
Once the objectives have been defined, the next step is to plan and prepare for the audit. This includes establishing a schedule for the audit, identifying the personnel who will be involved, and determining the necessary resources.
During the audit, Verifymatic's experienced auditors will collect information on the supplier's performance, including documentation, interviews with key personnel, and observations of processes and procedures. They will also assess the supplier's compliance with industry standards and regulations.
Verifymatic's auditors use a range of tools and approaches to gather information during the surveillance audit. This includes document review, interviews with key personnel, and observations of processes and procedures. Our team also assesses the supplier's compliance with industry standards and regulations.
Document Review: Our team will review a range of documents to assess the supplier's performance. This may include quality control procedures, contracts, invoices, shipping documents, and compliance certifications.
Interviews: We conduct interviews with key personnel to gain insight into the supplier's processes and procedures. This helps us to understand how the supplier operates and identify any potential areas of risk.
Observations: Our team also observes the supplier's processes and procedures to gain a better understanding of how they operate on a day-to-day basis. This helps us to identify any potential areas of risk or non-compliance.
After the audit is complete, our team will analyze the findings to identify any areas of non-compliance or potential risks. This analysis will also provide insight into the supplier's strengths and weaknesses, which can be used to develop a plan for improvement.
Our team will prepare a detailed report of the audit findings, including any areas of non-compliance, risks, and opportunities for improvement. This report will also include recommendations for corrective action, which can help the supplier improve their performance and ensure compliance with industry standards and regulations.
Finally, Verifymatic's team will follow up with the supplier to ensure that corrective actions have been taken and that any identified risks have been addressed. This ongoing monitoring and follow-up help to ensure that the supplier's performance remains consistent over time.